March, 2005

If there are any topics you would like to see discussed in the future or if you have any comments, please contact me at JoeT@HighCaliber.com


Bullet Points

  • Spyware Resuscitators

    I bet all of you have had the annoying experience of using some anti-Spyware tool (SpyBot, Adaware, etc.) to remove unwanted scumware from your computer only to have the same scumware reappear. This may be happening because the scumware is installing two copies of itself using randomly generated file names, with one copy monitoring the other. If one gets deleted, the other one goes and reinstalls itself again. These are called resuscitators.

    Sunbelt's CounterSpy product and others handle difficult "self-resuscitating" spyware. If you are interested in having an "enterprise" anti-SpyWare solution installed on your server (much like the anti-virus solutions most of you are using right now), give us a call.

     

  • See All Styles in MS Word

    When you click the down-pointing arrow in the Styles list (the little box at the top of your screen usually just under the Open Document icon), Word doesn't list everything -- only the built-in styles (Heading 1, for example), Normal and Default Paragraph Font, and user-defined styles, plus any styles currently in use (that is, applied anywhere in the document). To see the entire list, hold down the Shift key when you click the down-pointing arrow. (Thanks to The Office Letter for this tip).

     

  • Add Pop-Up Descriptions to XP Folder Icons

    When you hover your mouse cursor over a folder icon, you see a pop-up that contains the folder's size and the names of the first few files or folders it contains. There are cases when this information, along with the folder's name, is helpful in identifying the folder's contents; however, there are other times when you have to open the folder to really see what's in it.

    You can add a detailed explanation about the folder's contents to the pop-up by creating a Desktop.ini file, which is a straight text file, and adding a special entry to it. In order for this technique to work, you have to assign an icon to the folder. Here's how:

    1. Right-click the folder
    2. Click Properties
    3. Select the Customize tab
    4. Click the Change Icon button
    5. Select an icon from the selections
    6. Click OK
    7. Click OK to close the Properties dialog box
    8. Open the folder
    9. Locate the Desktop.ini file and double-click it
    10. Add InfoTip= to the end of the Desktop.ini file. Type your detailed description immediately after the = sign.
    11. Click File and then Save and close Notepad

    Your detailed pop-up description will appear the next time you mouse over that folder.

    Note: If you don't see a pop-up when you mouse over a folder, you need to enable a couple of settings. Go to Tools | Folder Options and then select the View tab. Then, in the Advanced Settings list, select the check boxes for Display File Size Information In Folder Tips and Show Pop-Up Description For Folder And Desktop Items. Click OK.

     

  • Altering Size/Fonts In DOS Command Windows

    Yes, I know. Most of you have never heard of DOS. But I do know that some of you are still running specialized software that runs under DOS. If you fall into the latter category, you may find this hint useful.

    DOS programs actually run quite well in XP, however you may find that those old text-based screens don't fill up the screen. To correct this problem, you must modify the shortcut that starts the program.

    1. Right click on the shortcut icon
    2. Click Properties
    3. Click the Program tab You should see an entry on the Cmd line that reads something like:
      C:\FB30\FB.EXE
    4. Change this so it reads:
      COMMAND /CC:\FB30\FB.EXE
      Notice the slashes go in different directions, and the only space is after COMMAND.
    5. For the Run setting, choose Maximized
    6. Click OK

    Double click the icon to start the program. If the display still looks wrong:

    1. Click the icon in the upper left corner of the DOS window. (This may look like a little MS-DOS, or a little C:\ prompt icon.)
    2. Click Properties
    3. Click the Layout tab
    4. Change the Screen buffer size and Window size settings to width of 80 and height of 25.
    5. Click OK.
    6. If asked if you want this to apply to all windows like this, select Yes.

    Exit out of the program. Double click the icon to start it again, and the screen should look normal.

     

  • Setting Up and Using Remote Desktop

    With the Remote Desktop feature in Windows XP Professional, you can remotely control your computer from another office, from home, or while traveling. This allows you to use the data, applications, and network resources that are on your office computer, without being in your office.

    http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx

     

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How Private Is Email?

Contrary to what some people believe, email is neither secure nor private. Here's why:

Outright Snooping

The odds of an unauthorized person intercepting an email as it moves from the Sender to the Recipient is quite low. However, keep in mind that if someone is really motivated to read your email, it's not that hard to do. The problem isn't so much technological as societal.

Email almost never goes directly from sender to recipient. Instead, it's usually stored (usually briefly) on at least two mail servers along the way, and maybe more; and will also pass through a large number (10-30 is common) of other computers, routers, and similar hardware along the way. US courts have recently ruled that email stored on a mail server (and that includes email passing through one mail server on its way to another, "stored" on the intermediate server for only a fraction of a second) is not protected by wiretap laws originally designed with telephone conversations in mind. This is a brand-new ruling so the ripple effects are still being sorted out, but in essence, it looks as though an email communication may be legally about the same as a conversation you have on a busy street corner: You can have no reasonable expectation of privacy, so anyone who overhears the conversation--- or reads the email--- isn't breaking any law.

The original intent of this legal change was for law enforcement: Along with the provisions of the Patriot Act, the idea was to make it easier for police and government bureaucrats to look freely in places that used to require a warrant.

The unintended consequence of this may be significant. For example, if your email no longer has any legal privacy protection, what's to prevent an ISP from, say, selling his mail server's backup tapes to a spammer, who could then mine the addresses and content for likely spam targets and topics?

Misdelivery

We all know that email can be delivered to someone other than the person you intended to send it to. This generally happens because of human error (typos, picking the wrong person from your address book, using "reply all" instead of reply, etc.), or more rarely through a software problem.

Nondelivery

Nondelivery is a even worse problem: With all the spam filters in being used at the ISP-level and at the desktop, it is very likely --- some say as much as 30-40% --- that an initial communication may never be seen by the intended recipient.

Delivery rates improve once both the sender and receiver get each other whitelisted so their respective spam filters let each other's mail through. Therefore, relying on email for very important content is inherently risky.

The bottom line is that email is now less private than ever, and is NOT a good medium for sensitive material unless you take some additional precautions. Here are some suggestions on how to improve email privacy:

  1. Don't trust email for first contact communication. Make sure you really can get through to your recipient before you trust email.
  2. Work carefully to avoid mis-addressing, accidental "reply all" emails, and other common user error. Employee training can help here.
  3. Don't use plain-text email for anything sensitive, private, or proprietary. Instead, either encrypt the whole email, or use the email as a "wrapper" or envelope for the real message, which you can send as an encrypted file attachment, perhaps using something like WinZip's Compress/Encrypt option. An encrypted email or attachment will keep the message contents markedly safer from all but the most sophisticated snooping.

 

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