March, 2003

If there any topics you would like to see discussed in the future or if you have any comments, please contact me at JoeT@HighCaliber.com


Bullet Points

  • Protecting Your Data

    I can't tell you how many times Manny calls me to tell me someone's backup hasn't been working for months -- and that the client wasn't even aware of it!! Most of us are involved in service-oriented businesses. As such, our most valuable asset is not some machine or structure -- it is our data. Try to imagine what would happen if you suddenly lost all of your Word documents, email or databases. How would it affect your business? I know, it scares the hell out of me too.

    Protecting your data requires a comprehensive, ongoing strategy. It starts with a strategy and a realistic plan to implement that strategy. Next, you need hardware, software and oversight to make sure the backup strategy is working at all times. Who will change tapes? Are you rotating tapes? How are you handling off-site backups? Are you backing up your workstations? Do you need to? Do you have adequate firewall and virus protection against outside attacks? How about internal attacks from disgruntled employees, intruders? These are just some of the things that you must plan for in devising an effective backup strategy.

    If you would like us to review your backup procedures or devise a data protection strategy for your business, feel free to give us a call.

     

  • Checking Yahoo! Mail with Outlook Express

    Many people were left out in the cold when Yahoo decided to charge for its POP3 mail service. POP3 mail allows you to use programs like Outlook and Outlook Express to download mail to your computer. If you want free Yahoo mail now, you have to use their Web service and read your mail online using your browser. But there's a solution. Check out YahooPOPs! if you want to download mail from Yahoo mail without paying the fee.

    WARNING: this is for advanced users only:
    http://www.winxpnews.com/rd/rd.cfm?id=030225TI-YahooPOPs

     

  • Limiting Disk Space Usage Using XP Disk Quotas

    Controlling disk space usage can be a problem especially when people are sharing a computer. (Think huge downloads like MP3's, MPEG's, etc.) XP Professional's Disk Quotas can be used to control inappropriate disk space ussage.

    If you're the computer administrator, you can limit how much disk space other people can use on each partition:

    1. Click Start
    2. Click My Computer
    3. Right click on any drive (drives have to formatted NTFS)
    4. Click on Properties
    5. Click on the Quota tab in the Properties dialog box
    6. Put a checkmark in the Enable Quota Management checkbox.
    7. Put a checkmark in the Deny disk space to users exceeding quota limit checkbox.
    8. Put checkmarks in both the logging checkboxes.
    9. Click the Quota Entries button
    10. In the Quota Entries dialog box, click the Quota menu
    11. Click New Quota Entry
    12. In the Select Users dialog box, enter the name of the user or group that you want to restrict.
    13. Click OK
    14. In the Add New Quota Entry dialog box, select the Limit disk space to option
    15. Enter the number of megabytes to give the user.
    16. Click the down arrow to select MB (megabytes).
    17. Set the warning level to how many MB's you want the person or group to use before they're warned.
    18. Click OK

    Now your space hogs will be limited to the amount of space you set for them here. Make sure everyone but you is a limited user, or they'll be able to reset the Quota and undo what you did. Remember that you have to repeat the procedure for each partition you want to set a quota on.

     

  • Windows Explorer vs. Internet Explorer

    I don't know about you, but I find that people often get confused between the Windows "Explorer" and "Internet Explorer" programs. This is understandable, as Microsoft has blurred the line between its folder/file viewer and its web browser:

    The Windows folder/file viewer (what used to be called "File Manager" in the good old days) is called "Explorer" or "Windows Explorer;" the web browser is called "Internet Explorer."

    The naming is confusing enough, but it gets even worse because they share some features and functions. For example, Explorer normally views local files and folders, but also can access and display pages on the web. Conversely, Internet Explorer is mainly intended to view web pages, but also can and will display local folder and files on your system, if you ask it to.

    Despite these overlapping functions and features, the tool whose primary job is to display files and folders is normally called "Explorer," and the tool whose primary job is to view web pages is called "Internet Explorer." I hope this helps to clear up some of the confustion.

    By the way, a quick way to run "Explorer" is to right click on the Start button and select Explore from the pop up menu.

     

  • Minimizing All Windows in XP

    Press the Windows key and, at the same time, the D key. That will minimize all windows. Do it again to restore your windows.

     

  • Printing A List of File Names

    Here is another way to print out the names, sizes, etc. of the files stored in a folder using good old DOS commands:

    1. Click Start
    2. Click Run
    3. Enter: COMMAND and press Enter
    4. At the Command prompt, type: dir c:\MyFolderName > LPT1 (That's LPT and the number one)
      Note that enter the appropriate drive letter and folder name in place of "c:\MyFolderName".
    5. At the Command prompt, type EXIT to close the window.

    On some printers, you may have to manually form feed the last page of your directory listing by taking the printer off line and pressing the Form Feed button on the printer.

     

  • Hardware Diagnostic Tool for Win 98

    Windows98 users have a neat diagnostic tool at their fingertips without downloading anything:

    1. Click on Start
    2. Click Run
    3. Enter: "hwinfo /ui" without the quotes

    The information displayed is color-coded. Error messages are in red, warnings are in blue. Green denotes registry entries, Configuration Manager information is in brown and file attributes are shown in magenta.

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A Look Into The Crystal Ball

Here is information from the seers of our industry that may help you plan for the future when it comes to information technology:

IT Market In General

The general trends are going to stay much like 2002, with only some pockets (like "Wireless-Fidelity" or Wi-Fi) improving. Microsoft will barrel along as usual. It will continue to be difficult for them to grow further into the desktop applications market since they already own 90% of it. They will have to move into other markets where they are the underdog such as game consoles and phones.

Operating Systems

Linux will dominate the UNIX world but will not make any appreciable dent in Microsoft's grip on the desktop.is going to eat Unix alive. If Linux Recent IDC research shows that it costs roughly the same to support either Linux or Windows for 100 users over 5 years. Linux will force MS to compete on quality.

MS will further eat into the Unix RISC-based server market. Sun is going to have a rough year as people replace Sun with Linux-based Intel computers. India and China will both use and push Linux hard. MS will release Windows .Net Server this year, but the uptake will be slow. Migration will mainly be forced by the fact tech support for NT and W2K are expiring.

Hardware

Servers based on Blades are going to take off this year. Tablet PCs will move slowly but steadily into the notebook and laptop area. Just a trickle in 2003, the tablet will become a hot item in 2004. Computer Telephony Integration (CTI) will get stronger and stronger, 2002 was already doing pretty well. Voice over IP (VoIP) will get more popular. Intel is going to invest heavily in Wi-Fi. Laptops will be Wi-Fi enabled in 2003 or should be. Do not buy a laptop without it. Flat Screens will hit their stride this year - expect 20-30% rise in sales for both TVs and Desktop Screens. Look for a glut in memory chips and systems fully loaded with RAM.

Networking

Wi-Fi goes mainstream. End 2003, pretty much any airport, coffee shop, bookstore, or hotel will provide wireless Net connectivity using the "Wireless-Fidelity" 802.11b standard.

Security

The U.S. corporate networks will still be vulnerable by the end of 2003. It is likely that a coordinated attack will bring the Net to it's knees for a day or two. Implementation of security policies, particularly in small- to medium-sized businesses and organizations will increase. Of course a few more worms will be released, perhaps one as a retaliation for the invasion of Iraq. Keep your systems secure, and get your data offsite real-time as part of a robust disaster recovery plan. Remote user security and OS Patch management, separately and together will be two very important issues this year.

Spam

Will rise to a maximum of about 25-35% of all email traffic. The numbers vary wildly, but research shows it costs companies between $8 and $26 per employee per month in lost time dealing with unwanted email. In 2003, the total number of emails sent will rise 30 percent to 40 billion a day.

Finance

By the end of 2003, the Five Tech Giants; Microsoft, Cisco, Intel, Dell and Oracle will have ammassed well over a $100 Billion in cash and liquid investments. They are at 87B now, and this will only go up. They are not as 'sick' as the press wants you to believe. Each of these giants is grabbing market share helped by their very deep pockets. Dell will become the 800 pound gorilla of the PC bizz, beating HP on the PC front. But HP will start doing a better job at the high end of playing IBM's service game and maintaining a commanding lead in the printer business (with Dell snapping at its heels).

2003 Milestones

IDC expects a number of significant milestones to be passed over the course of the next 12 months. By the end of 2003, there will be more than 600 million PCs and 1.5 billion portable phones worldwide. There will be more than 700 million Internet users, 250 million mobile Internet users and over 80 million broadband households worldwide. And more than 1 billion email boxes will have been created by the end of 2003.

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